Zelle Fraud, EFTA & Regulation E: What to Do When Your Bank Denies Your Claim
Zelle Fraud Remains a Major Consumer Protection Issue Zelle fraud continues to attract national attention from regulators, lawmakers, and consumer advocates. For consumers, the issue is simple: money disappears from a bank account, the consumer reports the fraud, and the bank denies the claim. That denial may not always be the end of the story. […]
James Tyer Speaks at Florida Consumer Law Conference
Consumer Attorney James Tyer Speaks at Florida Consumer Law Conference Story Law Group attorney James Tyer served as a speaker at the 2026 Florida Consumer Law and Housing Umbrella Group (CHUG) Conference, held January 14–16, 2026, at Stetson University College of Law in Gulfport, Florida. The conference is a statewide forum addressing developments in Florida […]
St. Johns County PowerSchool Data Breach: What Families Should Do Now (Freeze vs. Fraud Alert vs. Monitoring)
If you’re a parent in Northeast Florida, don’t treat a school data breach notice like “FYI” paperwork. Treat it like a stopwatch: the sooner you lock things down, the less damage you’re cleaning up later. On February 5, 2025, Jacksonville Today reported that St. Johns County School District notified families about a PowerSchool cybersecurity incident […]
Mortgage Credit Score Changes 2026
Credit Score Rules Are Changing for Mortgages in 2026: What Homebuyers Should Know If you’ve ever been told you “need a 620 credit score” to buy a home with a conventional mortgage, 2026 may change the conversation — at least for some borrowers. A recent overview from Yahoo Personal Finance explains how the mortgage market […]
What to Do When Your Bank Won’t Refund an Unauthorized Charge (EFTAGuide)
By Story Law Group — Consumer Justice Law Firm, Jacksonville Beach, Florida Unauthorized bank withdrawals and debit card charges happen every day — and far more often than most people realize. But here’s the good news: federal law gives you powerful protections, and your bank is required to follow strict rules when money leaves your […]
Credit-Report Giants Under Fire: What the Latest FCRA Lawsuit Means for You
In a high-stakes move that affects millions of consumers, the Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against Experian Information Solutions, Inc., one of the three major credit reporting agencies, for alleged violations of the Fair Credit Reporting Act (FCRA). Consumer Financial Protection Bureau+2Regulatory Report+2 The lawsuit, filed January 7, 2025, alleges that […]
Equifax Fined $15 Million for Credit Reporting Errors
Major Settlement: Equifax Pays $15 Million for Failing to Correct Credit-Report Errors What That Means for You In early 2025, Equifax agreed to pay a $15 million settlement to the Consumer Financial Protection Bureau (CFPB) after allegations that the credit-reporting giant failed to properly investigate consumer disputes and even allowed previously corrected errors to reappear […]
What to Do If Your Credit Report Error Keeps Coming Back
If you’ve disputed a credit report error — and it disappears for a while only to reappear months later — you’re not alone. This is one of the most frustrating problems consumers face, and it may also signal a violation of your rights under the Fair Credit Reporting Act (FCRA).At Story Law Group in Jacksonville, […]
Experian Sued for “Sham Investigations” into Credit Report Errors
On January 7, 2025 the CFPB filed suit against Experian alleging that it failed to properly investigate consumer disputes, regularly accepted furnisher responses without meaningful review, and reinstituted errors.Consumer Financial Protection Bureau+1 Key allegations: Why this matters to you: What the News Means for You (and Your Credit) Your disputes must be taken seriously. These […]