Exceptional service with a history of exceptional results.
Your Credit Report Should Tell the Truth
Errors on your credit report can cost you jobs, housing, and peace of mind. Under the Fair Credit Reporting Act (FCRA), you have the right to accurate and fair information and our attorneys will make sure you get it.
About Us
Consumer Protection Is More Than Our Practice It’s Our Mission
At Story Law Group, our mission is to defend consumers under the Fair Credit Reporting Act, ensuring that your credit history is accurate and fair.
Whether your credit report shows false accounts, mixed files, or identity theft, our FCRA attorneys have the knowledge and experience to fix it — fast.
We’ve helped clients across the country clear their credit, restore their reputations, and recover compensation from companies that violated their rights.
- Credit Report Errors
- Identity Theft & Mixed Files
- Background Check Mistakes
- Consumer Rights Enforcement
Successful Cases
Years Legal Experience
Class Actions
In Damages Recovered
Services
Legal Services We Offer
Credit After Bankruptcy
We understand the importance of accurate credit reporting and are here to guide you through the process of correcting common mistakes on your credit report after bankruptcy.
Identity Theft & Mixed Files
We dispute fraudulent accounts and make sure your personal data isn’t mixed with someone else’s file.
Background Check Mistakes
We correct background-check and employment screening errors that can cost you jobs or housing.
Debt Collection Harassment
We protect consumers from debt collector abuse including the Fair Debt Collection Practices Act, (FDCPA) and Florida Consumer Collection Practices Act (FCCPA). Tired of being afraid to answer your phone? Contact us now.
Credit Report Errors
Our credit report error lawyers challenge credit bureaus and creditors when they report false or outdated information that damages your score.
Tenant Rights
If you’re dealing with a dispute around your deposit, non-refundable fees, or feel you were charged unfair “junk fees,” we’re here to help.
Awards
Attorney Max Story is interviewed about consumer law and filing against abusive debt collectors on Fox30 Action News.
“Pro bono spotlight: Volunteer attorney Max Story goes 2-0 for single parents.”
October 3 11:06 AM EDT By Kathy Para, The JBA Pro Bono Committee Chair
Associate Attorney is interviewed about Black Friday Advertising on First Coast News.
Interview with Max Story on our class action lawsuit with legal aid against a local apartment complex that has been sited numerous times for unsanitary conditions and was also charging illegal fees to tenants.
Also aired on the evening news station.
Max Story stands up for working families and consumers – “Lawsuit alleges lunch payment service used in local schools defrauded parents.”
October 3rd, 2019
Attorney Max Story is speaker at the 2021 Florida Bar Annual Convention, Orlando, Florida. The Florida Bar Consumer Protection Law Committee – “Recovery: Assisting Consumers in the Aftermath of COVID-19.” Wednesday, June 9, 2021 “COVID-19 and Debt Collection.”
FAQs
Know Your Rights. Protect Your Credit. Take Back Control.
What should I do if my credit report has errors ?
Start by requesting free copies of your reports from Experian, Equifax, and TransUnion at AnnualCreditReport.com.
If you spot false information — such as accounts you don’t recognize, wrong balances, or outdated debts — dispute them in writing with each bureau.
Keep copies of everything. If the bureaus fail to fix those errors within 30 days, you may have the right to sue under the Fair Credit Reporting Act (FCRA) for damages and attorney’s fees.
At Story Law Group, we can guide you through this process — and step in if the bureaus ignore your rights.
What laws protect me from credit reporting mistakes ?
The Fair Credit Reporting Act (FCRA) is the main federal law that protects you. It requires credit bureaus and furnishers (like banks or lenders) to report information accurately and correct errors promptly.
When they don’t, you can recover:
Actual damages (financial loss or emotional distress)
Statutory damages (up to $1,000 per violation)
Attorneys’ fees and costs
Other laws we use to protect clients include:
Fair Debt Collection Practices Act (FDCPA)
Consumer Financial Protection Act (CFPA)
Identity Theft Enforcement & Restitution Act
How do I know if I have a case ?
If you’ve disputed errors with Experian, Equifax, or TransUnion and they failed to fix them, or if inaccurate information caused you to be denied credit, employment, housing, or insurance, you may have a case.
Even emotional harm — like anxiety or sleeplessness due to a false report — can qualify as damages.
We’ll review your situation free of charge and tell you honestly whether your case qualifies under the law.
How much does it cost to hire Story Law Group ?
Nothing upfront.
Your initial consultation and case review are free, and we work entirely on a contingency-fee basis — meaning we don’t get paid unless we win or settle your case.
That’s how confident we are in our ability to help.
What kinds of credit report errors can I sue for?
Common FCRA violations include:
Reporting accounts that belong to someone else (“mixed file”)
Failing to remove outdated negative information
Listing debts that were already paid or discharged in bankruptcy
Reporting fraudulent accounts after identity theft
Refusing to correct errors after receiving dispute letters
If any of these sound familiar, you may have a strong case for compensation and correction.
What if a debt collector is harassing me ?
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive collection practices such as:
Repeated or threatening calls
Misleading statements about what you owe
Contacting your workplace or family
Trying to collect a debt you don’t owe
Our firm can make the calls stop — and hold collectors accountable for every violation.
Can you help me if I’m a victim of identity theft ?
Absolutely.
We help clients remove fraudulent accounts, correct mixed files, and restore their credit after identity theft.
We can also file lawsuits against companies or bureaus that fail to act on fraud alerts or mishandle your personal data.
Do I need to live near your office to work with you ?
Not at all.
We represent clients throughout Florida and beyond via secure video meetings, phone calls, and electronic document exchange.
You’ll receive the same personal service whether you live in Jacksonville, Miami, Tampa, or Tallahassee.
How long will my case take ?
It depends on the facts and the bureau’s response.
Some disputes are resolved in a few months; others require litigation that can last six months to a year.
We’ll give you a realistic timeline during your free consultation and keep you informed every step of the way.
Why should I trust Story Law Group with my case ?
Because consumer protection isn’t just what we do — it’s who we are.
Max Story, Esq. has over two decades of experience, has served as Florida Chair of the National Association of Consumer Advocates (NACA), and has led numerous consumer class actions in federal court.
James Tyer, Esq. brings a background in legal aid and public service, offering clients both compassion and precision.
Together, our team combines elite experience with personal dedication — and we only get paid if you win.
Credit-Report Giants Under Fire: What the Latest FCRA
In a high-stakes move that affects millions of consumers, the Consumer Financial Protection Bureau (CFPB)...
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Equifax Fined $15 Million for Credit Reporting Errors
Major Settlement: Equifax Pays $15 Million for Failing to Correct Credit-Report Errors What That Means...
Read MoreTestimonials
Real People. Real Results.
Every case we handle tells a story — of a consumer wronged by inaccurate credit reporting and the relief that comes when the truth is restored.
- National Association of Consumer Advocates Member
- Licensed Florida
- No Fees Unless We Win
- 100% Confidential Case Reviews
Have Any Questions?
Tell Us Your Story
Start Your Free Credit Report Review Today.
No cost. No obligation. Real help from an experienced Fair Credit Reporting Act attorney.
If inaccurate or false information on your credit report is holding you back — we can help.
Our FCRA lawyers will review your report, explain your rights, and take legal action if needed.
You pay nothing unless we win your case.
Phone
904-372-4109
max@storylawgroup.com
Virtual Consultations
Available Nationwide
Office Timing
Monday–Friday 8:30am–5:30pm
Location
Story Law Group
328 2nd Ave N Jacksonville, FL 32250-5549
